Terms of service

OVERVIEW

Welcome to Rluxcart. Throughout the site, the terms “we”, “us” and “our” refer to rluxcart. Rluxcart operates this website and store, including all related information, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to deliver our Services efficiently.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy . If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or using the Services under supervision.

You agree to provide accurate, complete, and current information for purchases and account creation. You are responsible for maintaining the confidentiality of your account and all activities under it.

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 2 – PRODUCTS & SERVICES

We strive to display product details as accurately as possible. However, colours and appearance may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit product quantities
  • Refuse service to anyone for any reason

We do not guarantee that products will meet your expectations exactly as displayed.

SECTION 3 – ORDERS & ACCEPTANCE

All orders placed are subject to acceptance by rluxcart.

We may refuse or cancel orders for reasons including:

  • Product availability
  • Errors in pricing or description
  • Suspicious or fraudulent activity

Once your order is confirmed, cancellations may not be possible. Refunds and returns are governed by our Refund Policy

SECTION 4 – PRICING & PAYMENTS

All prices are listed in INR (₹) unless stated otherwise and are subject to change without notice.

Prices do not include:

  • Shipping charges
  • Taxes (GST, duties if applicable)

You agree to provide valid payment information and authorize us to charge the full amount of your order.

SECTION 5 – SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier partners
  • Customs clearance
  • Unforeseen circumstances

Risk of loss transfers to you once the product is handed to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on rluxcart (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws.

You may not copy, reproduce, or use our content without written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. These are provided “as is” without warranties.

We are not responsible for:

  • Third-party content
  • External websites
  • Transactions made outside our platform

SECTION 8 – SHOPIFY & RLUXCART RELATIONSHIP

rluxcart is an independent online retailer powered by Shopify. All purchases made on this website are between you and rluxcart.

We source certain products from trusted third-party suppliers and cloud-based marketplaces. While we carefully select our partners, rluxcart does not manufacture or directly control these products.

We strive to ensure quality and customer satisfaction; however, product specifications, quality, and performance may vary. In case of any issues, rluxcart will provide reasonable support and assist you in accordance with our Refund Policy.

By using our Services, you acknowledge that rluxcart acts as a facilitator of these products and is not directly responsible for manufacturing defects. Shopify is not responsible for any transactions, product quality, or disputes.

SECTION 9 – PRIVACY

Your submission of personal information is governed by our Privacy Policy.

By using our Services, you agree to the collection and use of your data as outlined.

SECTION 10 – USER FEEDBACK & CONTENT

By submitting reviews or feedback, you grant us the right to use, modify, and display that content without compensation.

You agree not to post content that is:

  • Illegal
  • Offensive
  • Misleading
  • Infringing on others’ rights

SECTION 11 – ERRORS & INACCURACIES

We reserve the right to correct errors in pricing, product descriptions, or availability at any time without prior notice.

SECTION 12 – PROHIBITED USES

You agree not to use the Services for:

  • Illegal activities
  • Fraudulent transactions
  • Spamming or hacking
  • Violating intellectual property rights

Violation may result in immediate termination of access.

SECTION 13 – TERMINATION

We reserve the right to terminate your access to our Services at any time without notice if you violate these Terms.

SECTION 14 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

We do not guarantee:

  • Error-free operation
  • Uninterrupted access
  • Product satisfaction

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, rluxcart shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold rluxcart harmless from any claims arising from your violation of these Terms or misuse of our Services.

SECTION 17 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jharkhand.

SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance.

SECTION 19 – CONTACT INFORMATION

Rluxcart

+91-9693902276 (Whatsapp Only)

contact@rluxcart.com

359, Huda Plot, Sec-56, Gurugram, Haryana-122018