Privacy policy
Last updated: March 27, 2026
Rluxcart (“we”, “our”, “us”) operates this website and services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Services.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, email
- Payment Information: Billing details, transaction data (processed securely via payment gateways; we do not store card details)
- Account Information: Login details, preferences
- Order Information: Products viewed, purchased, returne
- Communication Data: Messages, emails, support queries
- Device & Usage Data: IP address, browser type, cookies, interaction data
2. HOW WE COLLECT YOUR INFORMATION
We collect information:
- Directly from you (orders, account creation, contact forms)
- Automatically (cookies, analytics tools)
- From service providers (payment gateways, logistics partners, Shopify)
- From third-party partners (marketing and advertising platforms)
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process orders and deliver products
- Provide customer support
- Improve our website and user experience
- Send updates, offers, and marketing communications (you can opt out anytime)
- Prevent fraud and enhance security
- Comply with legal obligations
4. SHARING OF PERSONAL INFORMATION
We may share your information with:
- Shopify (platform provider)
- Payment gateways (e.g., Razorpay, Stripe, etc.)
- Logistics & delivery partners
- Suppliers and fulfillment partners (to process and ship orders)
- Marketing and analytics providers
We do not sell your personal data.
Information may be shared where required by law or to protect rights and safety.
5. THIRD-PARTY SERVICES & SHOPIFY
Our store is hosted on Shopify, which processes your data to provide services. Your information may be transferred and processed outside India.
Third-party providers have their own privacy policies, and we recommend reviewing them.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Personalize ads and content
You can control cookies through your browser settings.
7. DATA SECURITY
We implement reasonable security practices as per Indian laws to protect your data. However, no method of transmission over the internet is 100% secure.
8. DATA RETENTION
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
9. YOUR RIGHTS (AS PER INDIAN LAWS)
Under applicable laws (including the Digital Personal Data Protection Act, 2023), you may have the right to
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data usage
- Opt-out of marketing communications
To exercise your rights, contact us at contact@rluxcart.com.
10. CHILDREN’S PRIVACY
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.
11. INTERNATIONAL DATA TRANSFERS
Your data may be processed outside India (e.g., by Shopify or service providers). By using our Services, you consent to such transfers.
12. POLICY UPDATES
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
13. CONTACT INFORMATION
For questions or concerns:
Rluxcart
+91-9693902276 (Whatsapp Only)
📍 359, Huda Plot, Sector-56, Gurugram, Haryana – 122018, India